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IFA Terms and Conditions
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Check-In:
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Vehicles must be available to board one hour prior to sailing and passengers must be available to board thirty minutes prior to sailing to confirm the space onboard the vessel.
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Security:
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IFA operates under a security plan approved by the U.S. Department of Homeland Security. All passengers 18 and over are required to present government-issued photo ID prior to boarding the vessel. All vehicles are subject to a search. Additional security measures may be imposed.
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Unaccompanied Minors
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Passengers must be at least 12 years of age to travel without an adult. Passengers 12 to 15 years of age must have a parent or guardian complete an Unaccompanied Minor form.
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Vehicle Deck
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Passengers are not allowed on the vehicle deck while vessels are underway unless accompanied by an IFA employee.
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Animals
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Must remain in owner provided containers on the vehicle deck.
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Smoking
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For the health and convenience of passengers, smoking is only permitted in designated areas on the outside decks.
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Alcoholic Beverages/Illegal Drugs
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May not be consumed, or used, aboard IFA vessels. Those violating this policy will be subject to prosecution and denial of future IFA travel. The Inter-Island Ferry Authority reserves the right to refuse passage to any person apparently under the influence of drugs or alcohol, or any person whose conduct would be considered dangerous or objectionable to other passengers.
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Firearms
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Walk-on passengers with firearms are required to check them with the uniformed crew member. Firearms must be unloaded with ammunition stored separately. Unloaded firearms may be securely locked in a passenger's vehicle.
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Hazardous Materials
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Explosives or highly flammable materials and other corrosives may not be transported on IFA vessels. It is permitted to take up to 30 gallons of gas and up to 55 gallons of diesel in addition to what is held in the vehicle tank.
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Lounge Setting
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Kindly refrain from reserving lounge seats to the exclusion of other passengers.
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Hand Luggage
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Foot passengers may bring hand luggage, with weight not to exceed 100 pounds per person. For security reasons, only items in the care and custody of a passenger will be accepted. Passengers are responsible for the handling and the safety of their luggage, including placing it on and off IFA luggage carts. There is no weight limit on luggage in a vehicle. Unaccompanied luggage is not permitted and will be confiscated. All luggage and vehicles may be subject to security search.
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ADA Compliance
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Elevator access is available on IFA vessels. Public areas aboard ships are wheelchair accessible.
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Laptop Computers
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Facilities are provided for laptop computer use in the ship's reading room. Electric outlets are 110-volt/60 cycle AC.
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Vehicles
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Vehicle rates do not include the driver. All rates/fares are one-way. The IFA does not provide for loading or off loading vehicles. If the shipper does not remove a vehicle from the vessel upon arrival it will remain aboard incurring additional costs, be towed at owner expense, or removed by the IFA and assessed additional charges. The IFA will not be responsible for vehicle damage resulting with tidal ranges affecting the angle of transfer ramps. A certified weight slip showing combined overall weight of tractor, trailer/van and load is required for construction, freight hauling vehicles, and all other commercial vehicles.
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Schedules
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Departure times may be affected by weather conditions.
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Medical
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Passengers are advised there is no ship's doctor. Medical services consist of first aid only. It is the passenger's responsibility to notify the IFA of any special accommodations that may be needed in the event of a medical emergency.
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Connecting Transportation
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Regularly scheduled Ketchikan Gateway Borough bus service (907-225-8726) provides connections from the Ketchikan terminal, north to Wal-Mart, Shoreline area, and the Ward Cove industrial site, and south to downtown, Saxman, and the Fawn Mountain School. The Ketchikan Transporter (907-225-9800) provides connecting service between the Ketchikan terminal and the Ketchikan International Airport.
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